# How to cancel Attio

Cancel Attio as a workspace admin from Workspace settings and Billing. At the bottom, select Cancel subscription, confirm that the team will lose workspace access, provide a reason and select Cancel Subscription. Access continues through the current billing period. Export first because the workspace then becomes inaccessible and the retrieval window is 30 days.

Collaborative CRM with relationship data, automations, reporting and AI features.

- Category: Productivity
- Entry plan: Plus at $35 / user / month billed annually
- Billed via: web, invoice
- Difficulty: Easy (2.2 / 10 on the Cancellation Difficulty Index), takes about 3 minutes
- Direct cancellation page: https://attio.com/help/reference/workspace-settings-billing/billing-and-payments
- Manually verified on 13 Aug 2026 against official sources
- Canonical guide: https://canicancelit.com/cancel/attio

## Cancel in a web browser

1. **Open Workspace settings** Sign in as a workspace admin, select the workspace name and choose Workspace settings.
2. **Open Billing** Select Billing in the sidebar and scroll to the bottom of the page.
3. **Select Cancel subscription** Select Cancel subscription and confirm that you understand the team will lose access after the billing period.
4. **Give a reason and confirm** Provide the requested cancellation reason and select Cancel Subscription. Export needed data before the access date.

## Refunds, pausing, downgrades and your data

- **Refunds:** Attio's May 2026 Services Agreement says all fees are non-refundable except where the agreement expressly states otherwise.
- **Pausing:** Attio does not document a subscription-pause option in its billing guide.
- **Downgrading:** Admins can downgrade under Workspace settings and Plans. A downgrade takes effect at the next renewal; an upgrade is prorated and immediate.
- **Account data:** Export before access expires. After termination, Attio makes customer data available for electronic retrieval for 30 days, then may delete it.

## At a glance

- Admin required: Yes
- Effective: End of billing period
- Refund: Normally none
- Data retrieval: 30 days

## FAQ

**Who can cancel an Attio subscription?**

Only a workspace admin can manage billing and cancel the subscription.

**When does Attio cancellation take effect?**

At the end of the current billing period, when all team members lose access to the canceled workspace.

**Does Attio refund unused time?**

Ordinarily no. The current Services Agreement says fees are non-refundable unless it expressly states otherwise.

**How long can I retrieve Attio data?**

The Services Agreement provides 30 days for electronic retrieval after termination. Export before workspace access ends.

## Official sources

- [Attio pricing](https://attio.com/pricing) (checked 2026-08-13)
- [Billing and payments](https://attio.com/help/reference/workspace-settings-billing/billing-and-payments) (checked 2026-08-13)
- [Attio Services Agreement](https://attio.com/legal/services-agreement) (checked 2026-08-13)

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Verified cancellation guide from Can I Cancel It? (https://canicancelit.com). JSON version: https://canicancelit.com/cancel/attio.json