{
  "slug": "attio",
  "name": "Attio",
  "domain": "attio.com",
  "category": "productivity",
  "categoryName": "Productivity",
  "description": "Collaborative CRM with relationship data, automations, reporting and AI features.",
  "directAnswer": "Cancel Attio as a workspace admin from Workspace settings and Billing. At the bottom, select Cancel subscription, confirm that the team will lose workspace access, provide a reason and select Cancel Subscription. Access continues through the current billing period. Export first because the workspace then becomes inaccessible and the retrieval window is 30 days.",
  "price": "$35 / user / month billed annually",
  "priceMonthlyUsd": 35,
  "planName": "Plus",
  "subscriptionPlans": [
    {
      "id": "plus",
      "name": "Plus",
      "billingOptions": [
        {
          "cycle": "month",
          "priceUsd": 44
        },
        {
          "cycle": "year",
          "priceUsd": 420
        }
      ],
      "priceNote": "$44 per user monthly or $35 per user per month billed annually.",
      "sourceUrl": "https://attio.com/pricing"
    },
    {
      "id": "pro",
      "name": "Pro",
      "billingOptions": [
        {
          "cycle": "month",
          "priceUsd": 99
        },
        {
          "cycle": "year",
          "priceUsd": 948
        }
      ],
      "priceNote": "$99 per user monthly or $79 per user per month billed annually.",
      "sourceUrl": "https://attio.com/pricing"
    },
    {
      "id": "enterprise",
      "name": "Enterprise",
      "billingOptions": [],
      "priceNote": "Custom pricing, billed annually.",
      "sourceUrl": "https://attio.com/pricing"
    }
  ],
  "difficulty": "Easy",
  "difficultyScore": 2.2,
  "billingMethods": [
    "web",
    "invoice"
  ],
  "accountTypes": [
    "personal",
    "team",
    "enterprise"
  ],
  "cancellationUrl": "https://attio.com/help/reference/workspace-settings-billing/billing-and-payments",
  "cancellationTime": "~3 minutes",
  "cancellationTimeSeconds": 180,
  "steps": {
    "web": [
      {
        "title": "Open Workspace settings",
        "body": "Sign in as a workspace admin, select the workspace name and choose Workspace settings."
      },
      {
        "title": "Open Billing",
        "body": "Select Billing in the sidebar and scroll to the bottom of the page."
      },
      {
        "title": "Select Cancel subscription",
        "body": "Select Cancel subscription and confirm that you understand the team will lose access after the billing period."
      },
      {
        "title": "Give a reason and confirm",
        "body": "Provide the requested cancellation reason and select Cancel Subscription. Export needed data before the access date."
      }
    ],
    "ios": [],
    "android": [],
    "team": []
  },
  "platformNotes": {},
  "refundInfo": "Attio's May 2026 Services Agreement says all fees are non-refundable except where the agreement expressly states otherwise.",
  "pauseInfo": "Attio does not document a subscription-pause option in its billing guide.",
  "downgradeInfo": "Admins can downgrade under Workspace settings and Plans. A downgrade takes effect at the next renewal; an upgrade is prorated and immediate.",
  "dataRetentionInfo": "Export before access expires. After termination, Attio makes customer data available for electronic retrieval for 30 days, then may delete it.",
  "factRows": [
    {
      "k": "Admin required",
      "v": "Yes"
    },
    {
      "k": "Effective",
      "v": "End of billing period"
    },
    {
      "k": "Refund",
      "v": "Normally none"
    },
    {
      "k": "Data retrieval",
      "v": "30 days"
    }
  ],
  "faq": [
    {
      "question": "Who can cancel an Attio subscription?",
      "answer": "Only a workspace admin can manage billing and cancel the subscription."
    },
    {
      "question": "When does Attio cancellation take effect?",
      "answer": "At the end of the current billing period, when all team members lose access to the canceled workspace."
    },
    {
      "question": "Does Attio refund unused time?",
      "answer": "Ordinarily no. The current Services Agreement says fees are non-refundable unless it expressly states otherwise."
    },
    {
      "question": "How long can I retrieve Attio data?",
      "answer": "The Services Agreement provides 30 days for electronic retrieval after termination. Export before workspace access ends."
    }
  ],
  "officialSources": [
    {
      "title": "Attio pricing",
      "url": "https://attio.com/pricing",
      "lastCheckedAt": "2026-08-13"
    },
    {
      "title": "Billing and payments",
      "url": "https://attio.com/help/reference/workspace-settings-billing/billing-and-payments",
      "lastCheckedAt": "2026-08-13"
    },
    {
      "title": "Attio Services Agreement",
      "url": "https://attio.com/legal/services-agreement",
      "lastCheckedAt": "2026-08-13"
    }
  ],
  "verified": true,
  "manuallyVerifiedAt": "2026-08-13",
  "nextReviewAt": "2026-10-12",
  "urls": {
    "guide": "https://canicancelit.com/cancel/attio",
    "json": "https://canicancelit.com/cancel/attio.json",
    "markdown": "https://canicancelit.com/cancel/attio.md"
  }
}