{
  "slug": "asana",
  "name": "Asana",
  "domain": "asana.com",
  "category": "productivity",
  "categoryName": "Productivity",
  "description": "Work management platform for tasks, projects, portfolios, goals and team workflows.",
  "directAnswer": "Cancel Asana from the Admin console: open the Billing tab and select Cancel plan under Plan details; a billing owner, admin or super admin can do this. It takes about a minute, takes effect at the next renewal date, and the workspace then moves to the free Asana Personal tier. Amounts due are non-cancelable and non-refundable under Asana's Subscriber Terms.",
  "price": "$13.49 / user / month",
  "priceMonthlyUsd": 13.49,
  "planName": "Starter",
  "subscriptionPlans": [
    {
      "id": "starter",
      "name": "Starter",
      "billingOptions": [
        {
          "cycle": "month",
          "priceUsd": 13.49
        },
        {
          "cycle": "year",
          "priceUsd": 131.88
        }
      ],
      "priceNote": "$13.49 per user monthly or $10.99 per user per month billed annually",
      "sourceUrl": "https://asana.com/pricing"
    },
    {
      "id": "advanced",
      "name": "Advanced",
      "billingOptions": [
        {
          "cycle": "month",
          "priceUsd": 30.49
        },
        {
          "cycle": "year",
          "priceUsd": 299.88
        }
      ],
      "priceNote": "$30.49 per user monthly or $24.99 per user per month billed annually",
      "sourceUrl": "https://asana.com/pricing"
    },
    {
      "id": "enterprise",
      "name": "Enterprise",
      "billingOptions": [],
      "priceNote": "Contact sales",
      "sourceUrl": "https://asana.com/pricing"
    },
    {
      "id": "enterprise-2",
      "name": "Enterprise+",
      "billingOptions": [],
      "priceNote": "Contact sales",
      "sourceUrl": "https://asana.com/pricing"
    }
  ],
  "difficulty": "Easy",
  "difficultyScore": 1.9,
  "billingMethods": [
    "web",
    "invoice"
  ],
  "accountTypes": [
    "team",
    "enterprise"
  ],
  "cancellationUrl": "https://help.asana.com/s/article/how-to-cancel-your-asana-plan",
  "cancellationTime": "~1 minute",
  "cancellationTimeSeconds": 60,
  "steps": {
    "web": [
      {
        "title": "Open the Admin console",
        "body": "Click your profile photo in the top-right corner and select Admin console for the paid organization or workspace."
      },
      {
        "title": "Open Billing",
        "body": "Navigate to the Billing tab. A billing owner, admin or super admin can cancel the paid subscription."
      },
      {
        "title": "Select Cancel plan",
        "body": "Under Plan details, select Cancel plan and complete the confirmation. The cancellation is scheduled for the next renewal date."
      },
      {
        "title": "Prepare for Asana Personal",
        "body": "At the end of the current subscription period, the workspace moves to the free Personal tier and loses paid features. Export any projects that depend on paid features before then."
      }
    ],
    "ios": [],
    "android": [],
    "team": [
      {
        "title": "Contact billing for manual invoices",
        "body": "From Admin console > Billing, open Payment info and choose Contact billing. Submit the support form for the upcoming renewal term."
      }
    ]
  },
  "platformNotes": {
    "web": {
      "note": "Online subscriptions can be canceled from the Admin console by a billing owner, admin or super admin.",
      "warning": "A downgrade keeps data but removes access to paid features, including some projects and tasks that use those features."
    }
  },
  "refundInfo": "Asana's Subscriber Terms say amounts due are non-cancelable and non-refundable unless the agreement provides otherwise. Canceling normally stops the next renewal rather than refunding unused time in the current term.",
  "pauseInfo": "No subscription pause option is documented. Downgrade to Asana Personal if you want to keep basic access without renewing a paid plan.",
  "downgradeInfo": "Cancellation takes effect at the next renewal and moves the paid organization or workspace to Asana Personal. Data is not deleted, but paid features and access to work that depends on them may be restricted. CSV export remains available.",
  "dataRetentionInfo": "Canceling or downgrading does not delete workspace data. Account deletion is permanent and is processed within 30 days. Organization or workspace deletion is irreversible, can take up to 90 days, and Asana says all associated data is cleared from systems within 180 days.",
  "factRows": [
    {
      "k": "Cancellation fee",
      "v": "None"
    },
    {
      "k": "Refund window",
      "v": "None (standard policy)"
    },
    {
      "k": "Effective",
      "v": "Next renewal date"
    },
    {
      "k": "Free plan after",
      "v": "Yes"
    }
  ],
  "faq": [
    {
      "question": "When does Asana cancellation take effect?",
      "answer": "At the next renewal date. Paid features remain available until the current subscription period ends."
    },
    {
      "question": "Does Asana delete my projects after cancellation?",
      "answer": "No. A downgrade does not delete data, but paid features and work that depends on them may become inaccessible."
    },
    {
      "question": "Can I keep using Asana for free?",
      "answer": "Yes. The paid space moves to Asana Personal at the end of the subscription term."
    },
    {
      "question": "Can I get a prorated refund?",
      "answer": "Asana's subscriber terms make amounts due non-cancelable and non-refundable unless the agreement states otherwise."
    },
    {
      "question": "Who can cancel an Asana plan?",
      "answer": "A billing owner, admin or super admin can cancel an online subscription from the Admin console."
    }
  ],
  "officialSources": [
    {
      "title": "How to cancel your Asana plan",
      "url": "https://help.asana.com/s/article/how-to-cancel-your-asana-plan",
      "lastCheckedAt": "2026-08-07"
    },
    {
      "title": "Asana pricing",
      "url": "https://asana.com/pricing",
      "lastCheckedAt": "2026-08-07"
    },
    {
      "title": "Delete your Asana account",
      "url": "https://help.asana.com/s/article/delete-your-asana-account?language=en_US",
      "lastCheckedAt": "2026-08-07"
    },
    {
      "title": "Asana Subscriber Terms - January 2026",
      "url": "https://asana.com/terms/subscriber-terms-01262026",
      "lastCheckedAt": "2026-08-07"
    }
  ],
  "verified": true,
  "manuallyVerifiedAt": "2026-08-07",
  "nextReviewAt": "2026-10-06",
  "urls": {
    "guide": "https://canicancelit.com/cancel/asana",
    "json": "https://canicancelit.com/cancel/asana.json",
    "markdown": "https://canicancelit.com/cancel/asana.md"
  }
}