# How to cancel Appwrite Cloud

Open the Appwrite organization, go to Billing, click Change plan and select Free. The downgrade takes effect at the end of the current billing period. Purchases are normally non-refundable, although eligible first-time Cloud users may request a discretionary refund within 14 days.

Managed backend platform with databases, authentication, storage, functions and real-time APIs.

- Category: Databases & backends
- Entry plan: Pro at $25 / month
- Billed via: web
- Difficulty: Easy (1.6 / 10 on the Cancellation Difficulty Index), takes about 2 minutes
- Direct cancellation page: https://cloud.appwrite.io
- Manually verified on 13 Aug 2026 against official sources
- Canonical guide: https://canicancelit.com/cancel/appwrite

## Cancel in a web browser

1. **Open the Appwrite organization** Sign in to Appwrite Console and select the organization that owns the paid Cloud plan.
2. **Open Billing** Open the organization's Billing tab, where Appwrite shows the current billing period and plan controls.
3. **Click Change plan and select Free** Choose Change plan, select Free and complete the confirmation prompts. Paid limits remain until the end of the current billing period.

## Refunds, pausing, downgrades and your data

- **Refunds:** Cloud purchases are non-refundable by default. A first-time Cloud user may request a refund within 14 days when the service critically fails expectations and there has not been significant usage. Appwrite decides eligibility case by case; submit the request through a Console support ticket.
- **Pausing:** No Cloud subscription pause option is documented on Appwrite's pricing, Billing, plan-change, terms or refund pages.
- **Downgrading:** A switch from Pro or Scale to Free keeps paid limits until the end of the current billing period. Then Free limits apply. Excess databases are disabled oldest first and other over-limit resources are disabled, not documented as deleted. All organization admins except the creator are removed if multiple members exist.
- **Account data:** Changing to Free disables resources above Free limits rather than documenting their deletion. Subscription cancellation and account deletion are separate. Appwrite does not publish a post-cancellation retention period, so export important data before any later account or project deletion.

## At a glance

- Cancellation fee: None
- Refund window: 14 days, conditional
- Effective: End of billing period
- Free plan after: Yes

## FAQ

**Where do I cancel Appwrite Cloud?**

Open the organization in Appwrite Console, go to Billing, click Change plan and select Free.

**When does the downgrade take effect?**

At the end of the current billing period. Paid limits remain available until then.

**What happens above Appwrite Free limits?**

Excess resources are disabled. Excess databases are disabled oldest first, and extra organization admins are removed except for the creator.

**Can I get an Appwrite Cloud refund?**

Purchases are normally non-refundable. Eligible first-time Cloud users may request a discretionary refund within 14 days for a critical mismatch without significant usage.

## Official sources

- [Appwrite pricing](https://appwrite.io/pricing) (checked 2026-08-13)
- [Appwrite Cloud payments](https://appwrite.io/docs/advanced/billing/payments) (checked 2026-08-13)
- [Appwrite Cloud Pro plan](https://appwrite.io/docs/advanced/billing/pro) (checked 2026-08-13)
- [Appwrite terms of service](https://appwrite.io/terms) (checked 2026-08-13)
- [Appwrite refund policy](https://appwrite.io/docs/advanced/billing/refund-policy) (checked 2026-08-13)

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Verified cancellation guide from Can I Cancel It? (https://canicancelit.com). JSON version: https://canicancelit.com/cancel/appwrite.json