{
  "slug": "apollo-io",
  "name": "Apollo.io",
  "domain": "apollo.io",
  "category": "seo-marketing",
  "categoryName": "SEO & marketing",
  "description": "B2B sales intelligence, prospecting, engagement and deal-management platform.",
  "directAnswer": "Cancel Apollo.io as an admin from Admin Settings and Plan overview. Scroll to the bottom, select Cancel Plan, choose a reason and confirm. Apollo marks the plan pending cancellation, keeps paid access and existing credits through the current term, then changes the account to Free. Sales-assisted accounts must contact support or their account manager.",
  "price": "$49 / seat / month billed annually",
  "priceMonthlyUsd": 49,
  "planName": "Basic",
  "subscriptionPlans": [
    {
      "id": "basic",
      "name": "Basic",
      "billingOptions": [
        {
          "cycle": "month",
          "priceUsd": 69
        },
        {
          "cycle": "year",
          "priceUsd": 588
        }
      ],
      "priceNote": "$69 per seat monthly, or $49 per seat per month billed annually.",
      "sourceUrl": "https://www.apollo.io/pricing"
    },
    {
      "id": "professional",
      "name": "Professional",
      "billingOptions": [
        {
          "cycle": "month",
          "priceUsd": 99
        },
        {
          "cycle": "year",
          "priceUsd": 948
        }
      ],
      "priceNote": "$99 per seat monthly, or $79 per seat per month billed annually.",
      "sourceUrl": "https://www.apollo.io/pricing"
    },
    {
      "id": "organization",
      "name": "Organization",
      "billingOptions": [
        {
          "cycle": "month",
          "priceUsd": 149
        },
        {
          "cycle": "year",
          "priceUsd": 1428
        }
      ],
      "priceNote": "$149 per seat monthly, or $119 per seat per month billed annually. Minimum three seats.",
      "sourceUrl": "https://www.apollo.io/pricing"
    }
  ],
  "difficulty": "Easy",
  "difficultyScore": 2.2,
  "billingMethods": [
    "web",
    "invoice"
  ],
  "accountTypes": [
    "team",
    "enterprise"
  ],
  "cancellationUrl": "https://knowledge.apollo.io/hc/en-us/articles/4677130104333-Customize-and-Manage-Your-Apollo-Plan",
  "cancellationTime": "~3 minutes",
  "cancellationTimeSeconds": 180,
  "steps": {
    "web": [
      {
        "title": "Open Plan overview",
        "body": "Sign in as an Apollo admin, open Admin Settings and select Plan overview."
      },
      {
        "title": "Select Cancel Plan",
        "body": "Scroll to the bottom of Plan overview and select Cancel Plan."
      },
      {
        "title": "Choose a reason",
        "body": "Select the cancellation reason in the pop-up and continue."
      },
      {
        "title": "Review and confirm",
        "body": "Confirm the cancellation. Check that Apollo shows the plan as pending cancellation with the correct end date."
      }
    ],
    "ios": [],
    "android": [],
    "team": [
      {
        "title": "Use the support route when required",
        "body": "If Apollo sales helped open the account or the Cancel Plan button is absent, contact Apollo support or the account manager to request non-renewal."
      }
    ]
  },
  "platformNotes": {},
  "refundInfo": "Apollo's terms say subscription fees are non-cancelable and non-refundable during the term, including partially used service. Apollo may make an exception at its sole discretion.",
  "pauseInfo": "Apollo does not document a subscription-pause option in its plan-management guide.",
  "downgradeInfo": "Plan downgrades take effect immediately. Moving to Free limits the account to one seat and removes other seats after ten days.",
  "dataRetentionInfo": "Apollo publishes no fixed post-cancellation retention period. Its terms say uploaded information may be destroyed after expiration or termination, so export needed records before the term ends.",
  "factRows": [
    {
      "k": "Admin required",
      "v": "Yes"
    },
    {
      "k": "Effective",
      "v": "End of plan term"
    },
    {
      "k": "Refund",
      "v": "Normally none"
    },
    {
      "k": "After cancellation",
      "v": "Free plan"
    }
  ],
  "faq": [
    {
      "question": "When does Apollo.io cancellation take effect?",
      "answer": "At the end of the current plan term. The paid plan remains usable while cancellation is pending."
    },
    {
      "question": "Can I cancel Apollo.io myself?",
      "answer": "Many admins can cancel under Admin Settings and Plan overview. Sales-assisted accounts or accounts without the button must use support or their account manager."
    },
    {
      "question": "Does Apollo.io refund unused time?",
      "answer": "Not ordinarily. Its terms describe subscription fees and partially used service as non-refundable."
    },
    {
      "question": "What happens after Apollo.io cancellation?",
      "answer": "The account moves to Free and loses paid-plan features. Export important records before the term ends because no fixed retention period is promised."
    }
  ],
  "officialSources": [
    {
      "title": "Apollo pricing",
      "url": "https://www.apollo.io/pricing",
      "lastCheckedAt": "2026-08-13"
    },
    {
      "title": "Customize and Manage Your Apollo Plan",
      "url": "https://knowledge.apollo.io/hc/en-us/articles/4677130104333-Customize-and-Manage-Your-Apollo-Plan",
      "lastCheckedAt": "2026-08-13"
    },
    {
      "title": "Apollo Terms of Service",
      "url": "https://www.apollo.io/terms",
      "lastCheckedAt": "2026-08-13"
    }
  ],
  "verified": true,
  "manuallyVerifiedAt": "2026-08-13",
  "nextReviewAt": "2026-10-12",
  "urls": {
    "guide": "https://canicancelit.com/cancel/apollo-io",
    "json": "https://canicancelit.com/cancel/apollo-io.json",
    "markdown": "https://canicancelit.com/cancel/apollo-io.md"
  }
}