# How to cancel Amplitude

Cancel Amplitude Plus from Organization Settings: open Plans & Billing, select Manage Billing, then Cancel Plan. It takes about a minute, Plus access continues through the end of the current subscription term, and Amplitude may then move the organization to its Free plan. Paid fees are non-refundable except the material-breach remedy in the Plus Plan Addendum.

Product analytics platform with analytics, session replay, experimentation and activation features on usage-based and contract plans.

- Category: Analytics
- Entry plan: Plus at Usage-based
- Billed via: web, invoice
- Difficulty: Easy (1.9 / 10 on the Cancellation Difficulty Index), takes about 1 minute
- Direct cancellation page: https://amplitude.com/docs/faq/billing-and-plans
- Manually verified on 7 Aug 2026 against official sources
- Canonical guide: https://canicancelit.com/cancel/amplitude

## Cancel in a web browser

> The documented self-serve cancellation flow is for Amplitude Plus.

1. **Open Organization Settings** Sign in to Amplitude, open Settings and choose Organization Settings.
2. **Open Plans & Billing** Choose Plans & Billing, then select Manage Billing. The original purchaser and organization admins can access this option.
3. **Select Cancel Plan** Cancel before the next renewal period. Your Plus access continues through the end of the current monthly or annual subscription term.
4. **Confirm the move to Free** When Plus does not renew, Amplitude may automatically downgrade the organization to its Free plan unless you separately request account termination or deletion.

> **Warning:** Usage above your purchased event volume can create overage fees before the cancellation becomes effective.

## Cancel a team plan

1. **Check your Growth or Enterprise order form** The public self-serve flow applies to Plus. Contract customers should use their order form and account representative for non-renewal terms.

## Refunds, pausing, downgrades and your data

- **Refunds:** Amplitude's Plus Plan Addendum says payment obligations are non-cancelable and paid fees are non-refundable. A prorated refund is only described when the customer terminates because Amplitude did not cure a material breach.
- **Pausing:** No subscription pause option is documented for Plus. Canceling schedules non-renewal instead of freezing the account mid-term.
- **Downgrading:** After Plus ends, Amplitude may automatically move the organization to its Free plan. The current Free plan includes 2 million events per month, while Plus adds higher usage capacity and two-year data retention.
- **Account data:** Amplitude advertises two-year data retention on Plus. To delete an organization, submit an organization deletion request through Amplitude support. Personal-data deletion requests can be sent to Amplitude's privacy contacts.

## At a glance

- Cancellation fee: None documented
- Refund window: None (standard policy)
- Effective: End of subscription term
- Free plan after: Yes

## FAQ

**When does Amplitude Plus cancellation take effect?**

At the end of the current monthly or annual subscription term. Plus access remains available until then.

**Does Amplitude have a free plan after cancellation?**

Yes. Amplitude may automatically downgrade a non-renewing Plus organization to Free unless you request termination or deletion.

**Can I get a refund for unused Plus time?**

Normally no. Plus fees are non-refundable, except for the specific material-breach remedy in the Plus Plan Addendum.

**Does canceling delete my Amplitude organization?**

No. Billing cancellation and organization deletion are separate. Organization deletion requires a support request.

**Can I pause Amplitude Plus?**

No public subscription pause option is documented.

## Official sources

- [Billing and plans - Amplitude Docs](https://amplitude.com/docs/faq/billing-and-plans) (checked 2026-08-07)
- [Amplitude pricing](https://amplitude.com/pricing) (checked 2026-08-07)
- [Amplitude Plus Plan Addendum](https://amplitude.com/plus-plan-terms) (checked 2026-08-07)
- [Organization, account and GDPR deletion FAQ - Amplitude](https://gethelp.amplitude.com/hc/en-us/articles/26882021851163-FAQ-Organization-Account-GDPR-Deletion) (checked 2026-08-07)
- [Amplitude Privacy Notice](https://amplitude.com/privacy) (checked 2026-08-07)

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Verified cancellation guide from Can I Cancel It? (https://canicancelit.com). JSON version: https://canicancelit.com/cancel/amplitude.json