{
  "slug": "amplitude",
  "name": "Amplitude",
  "domain": "amplitude.com",
  "category": "analytics",
  "categoryName": "Analytics",
  "description": "Product analytics platform with analytics, session replay, experimentation and activation features on usage-based and contract plans.",
  "directAnswer": "Cancel Amplitude Plus from Organization Settings: open Plans & Billing, select Manage Billing, then Cancel Plan. It takes about a minute, Plus access continues through the end of the current subscription term, and Amplitude may then move the organization to its Free plan. Paid fees are non-refundable except the material-breach remedy in the Plus Plan Addendum.",
  "price": "Usage-based",
  "priceMonthlyUsd": null,
  "planName": "Plus",
  "subscriptionPlans": [
    {
      "id": "plus",
      "name": "Plus",
      "billingOptions": [],
      "priceNote": "Usage-based, with the first 2 million events per month included",
      "sourceUrl": "https://amplitude.com/pricing"
    },
    {
      "id": "growth",
      "name": "Growth",
      "billingOptions": [],
      "priceNote": "Custom pricing",
      "sourceUrl": "https://amplitude.com/pricing"
    },
    {
      "id": "enterprise",
      "name": "Enterprise",
      "billingOptions": [],
      "priceNote": "Custom pricing",
      "sourceUrl": "https://amplitude.com/pricing"
    }
  ],
  "difficulty": "Easy",
  "difficultyScore": 1.9,
  "billingMethods": [
    "web",
    "invoice"
  ],
  "accountTypes": [
    "team",
    "enterprise"
  ],
  "cancellationUrl": "https://amplitude.com/docs/faq/billing-and-plans",
  "cancellationTime": "~1 minute",
  "cancellationTimeSeconds": 60,
  "steps": {
    "web": [
      {
        "title": "Open Organization Settings",
        "body": "Sign in to Amplitude, open Settings and choose Organization Settings."
      },
      {
        "title": "Open Plans & Billing",
        "body": "Choose Plans & Billing, then select Manage Billing. The original purchaser and organization admins can access this option."
      },
      {
        "title": "Select Cancel Plan",
        "body": "Cancel before the next renewal period. Your Plus access continues through the end of the current monthly or annual subscription term."
      },
      {
        "title": "Confirm the move to Free",
        "body": "When Plus does not renew, Amplitude may automatically downgrade the organization to its Free plan unless you separately request account termination or deletion."
      }
    ],
    "ios": [],
    "android": [],
    "team": [
      {
        "title": "Check your Growth or Enterprise order form",
        "body": "The public self-serve flow applies to Plus. Contract customers should use their order form and account representative for non-renewal terms."
      }
    ]
  },
  "platformNotes": {
    "web": {
      "note": "The documented self-serve cancellation flow is for Amplitude Plus.",
      "warning": "Usage above your purchased event volume can create overage fees before the cancellation becomes effective."
    }
  },
  "refundInfo": "Amplitude's Plus Plan Addendum says payment obligations are non-cancelable and paid fees are non-refundable. A prorated refund is only described when the customer terminates because Amplitude did not cure a material breach.",
  "pauseInfo": "No subscription pause option is documented for Plus. Canceling schedules non-renewal instead of freezing the account mid-term.",
  "downgradeInfo": "After Plus ends, Amplitude may automatically move the organization to its Free plan. The current Free plan includes 2 million events per month, while Plus adds higher usage capacity and two-year data retention.",
  "dataRetentionInfo": "Amplitude advertises two-year data retention on Plus. To delete an organization, submit an organization deletion request through Amplitude support. Personal-data deletion requests can be sent to Amplitude's privacy contacts.",
  "factRows": [
    {
      "k": "Cancellation fee",
      "v": "None documented"
    },
    {
      "k": "Refund window",
      "v": "None (standard policy)"
    },
    {
      "k": "Effective",
      "v": "End of subscription term"
    },
    {
      "k": "Free plan after",
      "v": "Yes"
    }
  ],
  "faq": [
    {
      "question": "When does Amplitude Plus cancellation take effect?",
      "answer": "At the end of the current monthly or annual subscription term. Plus access remains available until then."
    },
    {
      "question": "Does Amplitude have a free plan after cancellation?",
      "answer": "Yes. Amplitude may automatically downgrade a non-renewing Plus organization to Free unless you request termination or deletion."
    },
    {
      "question": "Can I get a refund for unused Plus time?",
      "answer": "Normally no. Plus fees are non-refundable, except for the specific material-breach remedy in the Plus Plan Addendum."
    },
    {
      "question": "Does canceling delete my Amplitude organization?",
      "answer": "No. Billing cancellation and organization deletion are separate. Organization deletion requires a support request."
    },
    {
      "question": "Can I pause Amplitude Plus?",
      "answer": "No public subscription pause option is documented."
    }
  ],
  "officialSources": [
    {
      "title": "Billing and plans - Amplitude Docs",
      "url": "https://amplitude.com/docs/faq/billing-and-plans",
      "lastCheckedAt": "2026-08-07"
    },
    {
      "title": "Amplitude pricing",
      "url": "https://amplitude.com/pricing",
      "lastCheckedAt": "2026-08-07"
    },
    {
      "title": "Amplitude Plus Plan Addendum",
      "url": "https://amplitude.com/plus-plan-terms",
      "lastCheckedAt": "2026-08-07"
    },
    {
      "title": "Organization, account and GDPR deletion FAQ - Amplitude",
      "url": "https://gethelp.amplitude.com/hc/en-us/articles/26882021851163-FAQ-Organization-Account-GDPR-Deletion",
      "lastCheckedAt": "2026-08-07"
    },
    {
      "title": "Amplitude Privacy Notice",
      "url": "https://amplitude.com/privacy",
      "lastCheckedAt": "2026-08-07"
    }
  ],
  "verified": true,
  "manuallyVerifiedAt": "2026-08-07",
  "nextReviewAt": "2026-10-06",
  "urls": {
    "guide": "https://canicancelit.com/cancel/amplitude",
    "json": "https://canicancelit.com/cancel/amplitude.json",
    "markdown": "https://canicancelit.com/cancel/amplitude.md"
  }
}