# How to cancel 1Password

Cancel 1Password by signing in on 1Password.com, opening Billing in the sidebar and selecting Cancel subscription. It takes about a minute, and the account stays active through the paid period, then becomes frozen. 1Password does not refund past charges or unused time remaining at cancellation.

Password manager for individuals, families, and organizations, with secure vaults, autofill, sharing, and account recovery features.

- Category: Productivity
- Entry plan: Individual at $4.99 / month
- Billed via: web, iOS App Store, Google Play, invoice
- Difficulty: Easy (1.8 / 10 on the Cancellation Difficulty Index), takes about 1 minute
- Direct cancellation page: https://support.1password.com/manage-subscription/
- Manually verified on 8 Aug 2026 against official sources
- Canonical guide: https://canicancelit.com/cancel/1password

## Cancel in a web browser

> Cancellation freezes the account after the paid period instead of deleting its vaults.

1. **Sign in on 1Password.com** Open the account whose subscription you want to cancel.
2. **Open Billing** Select Billing in the sidebar. A family organizer, team owner, or member with Manage Billing permission must manage shared-account billing.
3. **Select Cancel subscription** Follow the onscreen instructions. The account remains active through the paid period and then becomes frozen.

> **Warning:** A frozen account can view and export existing items, but it cannot add, edit, fill, or invite until reactivated.

## Cancel on iPhone / iPad

1. **Open Apple Account settings** Open Settings on the iPhone or iPad and tap your name.
2. **Open Subscriptions** Tap Subscriptions and select 1Password.
3. **Cancel the subscription** Tap Cancel Subscription and confirm. This applies to Individual or Families subscriptions started through Apple.

## Cancel on Android

1. **Open Google Play subscriptions** Use the Google account that purchased 1Password.
2. **Select 1Password** Open the subscription and tap Cancel subscription.
3. **Confirm the cancellation** Follow Google Play's onscreen instructions. This applies to Individual or Families subscriptions started through Google.

## Cancel a team plan

> A family organizer, team owner, or member with Manage Billing permission must manage shared billing.

1. **Check who manages billing** A team owner or member with Manage Billing permission can cancel a self-managed organization subscription.
2. **Use the Billing page** For a self-managed account, select Cancel subscription and follow the onscreen instructions.
3. **Contact the account representative when required** If a 1Password Business representative manages the subscription, contact the Account Manager or 1Password Business team for its contract terms and cancellation.

## Refunds, pausing, downgrades and your data

- **Refunds:** 1Password does not refund past subscription charges or unused time remaining at cancellation. Cancelling during the free 14-day period prevents a charge. A subscription managed by a Business representative follows its contract terms. Gift cards are final and non-refundable.
- **Pausing:** 1Password does not document a temporary paid-subscription pause. Cancelling at period end freezes the account, which can be reactivated later.
- **Downgrading:** A cancelled subscription becomes a frozen account after the paid period. The account can still sign in, view and export items, and retain credits or perks, but cannot add or edit items, invite people, or fill items in the browser until reactivated.
- **Account data:** Cancellation does not delete data, and a frozen account keeps its data for a later return. Account deletion is separate. 1Password provides a 30-day window before permanent deletion and may be able to restore an eligible account during that window.

## At a glance

- Cancellation fee: None
- Refund window: No refunds for past charges
- Effective: End of billing period
- Account after: Frozen, data retained

## FAQ

**What happens after cancelling 1Password?**

The subscription remains active through the paid period, then the account becomes frozen instead of being deleted.

**Can I use a frozen 1Password account?**

You can sign in, view, and export existing items, but you cannot add or edit items, invite people, or fill items in the browser until reactivated.

**Does 1Password refund unused time?**

No. 1Password says it does not refund past charges or unused time remaining when a subscription is cancelled.

**Who can cancel a shared 1Password account?**

A family organizer, team owner, or member with Manage Billing permission can manage a self-service shared subscription.

**Can I pause 1Password?**

1Password does not document a temporary pause. Cancelling freezes the account after the paid term, and it can be reactivated later.

**Does cancelling delete 1Password vaults?**

No. Deletion is a separate action with a 30-day window before permanent deletion.

## Official sources

- [1Password personal pricing](https://1password.com/pricing/personal) (checked 2026-08-08)
- [1Password business pricing](https://1password.com/pricing/business) (checked 2026-08-08)
- [1Password enterprise pricing](https://1password.com/pricing/enterprise) (checked 2026-08-08)
- [Manage a 1Password subscription](https://support.1password.com/manage-subscription/) (checked 2026-08-08)
- [1Password membership billing policy](https://support.1password.com/membership-billing-policy/) (checked 2026-08-08)
- [1Password refund policy](https://support.1password.com/refund-policy/) (checked 2026-08-08)
- [1Password frozen accounts](https://support.1password.com/frozen-account/) (checked 2026-08-08)
- [Delete a 1Password account](https://support.1password.com/delete-account/) (checked 2026-08-08)
- [Manage a 1Password Apple subscription](https://support.1password.com/apple-subscription/) (checked 2026-08-08)
- [Manage a 1Password Android subscription](https://support.1password.com/android-subscription/) (checked 2026-08-08)
- [Cancel an Apple subscription](https://support.apple.com/en-us/118428) (checked 2026-08-08)
- [Cancel a Google Play subscription](https://support.google.com/googleplay/answer/7018481?co=GENIE.Platform%3DAndroid&hl=EN) (checked 2026-08-08)

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Verified cancellation guide from Can I Cancel It? (https://canicancelit.com). JSON version: https://canicancelit.com/cancel/1password.json